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SEE ALL Appetizers Salads Deli & Cheese Sandwiches & Wraps Entrées & Sides Pizza, Pinsa & Pasta Sushi Cakes & Desserts Fruits & Vegetables
Pizza Takeout
Catering
See all Appetizers Salads Deli & Cheese Sandwiches & Wraps Entrées & Sides Pizza, Pinsa & Pasta Sushi Cakes & Desserts Fruits & Vegetables

Frequently Asked Questions

Have a question? We have an answer! Your first stop is to review our FAQs. If you can’t find what you’re looking for, our Guest Care team is happy to assist you.
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Guest Checkout

You can shop with or without an account. Our Guest Checkout option lets you place an order without creating an account—it’s quick and easy. Choose whichever works best for you!

Absolutely! If you’d like to create an account in the future, you can use the same email address you used at checkout. It’s quick and easy!

Creating an account makes shopping easier and unlocks exclusive perks! Here’s what you’ll enjoy:

  • Order History – Easily view and track past orders.
  • Exclusive Member Pricing – Get access to special pricing just for members.
  • Personalized Offers – Receive deals tailored to your preferences.
  • Bonus Points on Products – Earn extra points on select items.
  • Weekly Rewards – Collect points for every $25 spent and redeem them for future savings.

Joining is simple—and the benefits keep adding up!

No. Longo’s Gift Cards cannot currently be used towards the online purchase of Loft Cooking Classes or preorders.

No. Only one credit card or debit can be used as a payment method per order.

Yes, you can cancel products up to 48 hours before the order pickup time. The deadline to cancel will also be noted on your order confirmation. You can also cancel a class registration up to 48 hours before class start time. Simply click on "My Orders" at the top of the page and use your email and order number to view your order summary. Select "Modify" at the top of your order and select the items you'd like to cancel.